Terms & Conditions

Effective Date: June 2026

Welcome to ARWABAG. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website, creating an account, or purchasing products from ARWABAG, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

To purchase products from ARWABAG, you must:

  • Be at least 18 years of age or have parental/guardian consent.
  • Provide accurate and complete information during registration and checkout.
  • Use the website only for lawful purposes.

3. Products & Pricing

We strive to ensure that all product descriptions, specifications, prices, and images are accurate.

However, ARWABAG reserves the right to:

  • Correct pricing errors.
  • Modify product descriptions without prior notice.
  • Discontinue products at any time.
  • Limit quantities purchased per customer.

Prices are subject to change without notice.

4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

ARWABAG reserves the right to:

  • Cancel any order.
  • Refuse service.
  • Limit quantities.
  • Request additional verification before processing an order.

5. Payment

We accept secure online payment methods available during checkout.

By providing payment information, you confirm that:

  • You are authorized to use the payment method.
  • All payment information is accurate.
  • Funds are available.

Orders will only be processed after successful payment confirmation.

6. Shipping & Delivery

Estimated delivery times are provided for reference only.

Delivery may be affected by:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Unforeseen circumstances

ARWABAG is not responsible for delays beyond our control.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Please review our Return & Refund Policy for complete details.

Generally:

  • Products must be returned in unused condition.
  • Original packaging should be intact.
  • Refund eligibility depends on the product category and inspection results.

Shipping fees may not be refundable unless required by law.

8. Warranty

Products may include manufacturer warranties where applicable.

ARWABAG does not provide additional warranties unless explicitly stated.

Warranty claims must follow the manufacturer’s warranty policy.

9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your password secure.
  • Notify us immediately of unauthorized account access.
  • Accept responsibility for activities under your account.

10. Intellectual Property

All website content including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Design
  • Layout

is the intellectual property of ARWABAG or its licensors and may not be copied, reproduced, or distributed without written permission.

11. Prohibited Activities

Users must not:

  • Violate any applicable laws.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with website operations.
  • Use automated tools to scrape website content.
  • Commit fraudulent activities.

Violation may result in account suspension or legal action.

12. Limitation of Liability

To the fullest extent permitted by law, ARWABAG shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Lost profits
  • Business interruption
  • Data loss

arising from the use or inability to use our website or products.

13. Third-Party Links

Our website may contain links to third-party websites.

ARWABAG is not responsible for:

  • Their content
  • Privacy practices
  • Services
  • Products

Users access third-party websites at their own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using ARWABAG, you consent to the collection and use of your information as described in our Privacy Policy.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately after publication on this page.

Continued use of the website constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

ARWABAG